Jibestream Wayfinding Tools Are No Joke
Jibestream’s NovoMap at Toronto Pearson Airport is something to talk about. Check out our story and share it.
Jibestream’s NovoMap at Toronto Pearson Airport is something to talk about. Check out our story and share it.
Yesterday, Chris Wiegand, Jibestream CEO spoke at the Cloud Sherpas Google Maps Montreal Event about Jibestream’s use of Google Maps alongside NovoMap. Jibestream create illustrated interior maps for hospitals, transit hubs and shopping malls from CAD drawings but when it comes to exterior city maps it becomes too large to create to scale. With Google Maps API, Jibestream are able to great a customized map for their clients and strip away all the irrelevant information without creating a map from scratch. Jibestream use Cloud Sherpas as they are able to provide the expertise, and support in everything Google Maps. For more information on the event visit: http://on.cloudsherpas.com/events/google-maps-montreal-event/
Jibestream, a thought leader in developing wayfinding platforms for healthcare facilities and other major public venues, and Vecna, an innovator in patient engagement solutions, today announced a strategic partnership that guides patients throughout the entire patient engagement continuum from pre-registration to on-site location wayfinding.
Jibestream’s NovoMap integrates with Vecna’s Patient Information Exchange platform to allow patients to seamlessly check-in for appointments from home, scan a barcode for express check-in on-site, and access interactive maps via mobile or on-site touchscreen devices to navigate complex healthcare facilities with ease.
“Our Patient Information Exchange platform introduces a complete user experience for the patient to navigate the administrative, financial, and clinical aspects of their health, both online and on-site,” says Ben Bau, VP and General Manager of Patient Self-Service Solutions at Vecna. “Now, patients will benefit from that same user interface to navigate the physical environment which we expect will positively impact patient satisfaction.”
“With Vecna’s Patient Information Exchange platform, NovoMap will guide patients to their respective locations, reducing the number of delayed or missed appointments,” says Chris Wiegand, CEO of Jibestream. “Improving hospital effectiveness while also reducing the time devoted by hospital staff to help patients navigate hallways and floors, will support Lean management and increase patient satisfaction scores.”
To set up your appointment for a live demonstration at HIMSS14 Booth #4344, or for more information, email email@example.com or visit: http://www.vecna.com/himss
Jibestream develops real-time, data-driven digital wayfinding applications for touchscreens on kiosks and mobile devices. Our platforms, powered by NovoMap technology, feature user interfaces aimed at helping visitors navigate complex public spaces, while facilitating and supporting mapping, messaging, advertising, data mining, live video and customer-service engagement strategies.
Recognized in 2012 as Canada’s most innovative technology company by the Canadian Innovation Exchange, Jibestream is the go-to wayfinding solution provider to some of the world’s largest and busiest hospital campuses, transportation hubs and shopping malls.
Learn more at jibestream.com.
Vecna is an innovative healthcare technology provider whose comprehensive suite of advanced mobile, web, and robotics solutions are designed to streamline operations, reduce costs, and improve patient and provider outcomes. Vecna’s offerings include patient self-service, electronic infection surveillance software, and logistics automation. Vecna delivers better technology to realize a better world for all.
Learn more at www.vecna.com.
Post source located at: http://www.vecna.com/jibestream-announcement#more-3965
Toronto has been recognized as a Top 7 Intelligent Community this year by the Intelligent Community Forum (ICF), a think tank that studies the economic and social development of the 21st Century community. What makes an Intelligent Community?
According to ICF co-founder John Jung, an intelligent community should have five requirements to attain that status:
Toronto has made the top seven this year because of its great infrastructure. Prime example of this would be at the Waterfront area. Cisco congratulates Toronto on being an ICF Top 7 Intelligent Community of the Year finalist for 2013. To see how Cisco and Jibestream technology is driving innovation, view this video.
Jibestream attended the Seven Habits of Highly Intelligent Communities Summit organized by i-Canada on June 3-4 which featured Canadian success stories, showcased Intelligent Communities and demonstrated how to become an Intelligent Community. Following the i-Canada summit, at the ICF Summit, the 2013 Intelligent Community of the Year was selected from the seven finalists.
The focus of the ICF summit this year was the relationship between innovation and employment in communities around the world. Innovation is a double edged sword – it creates jobs but at the same time destroys jobs by making products and services obsolete through automation. Thus, intelligent communities aim to strike a balance of positive and negative impacts to generate economic growth and employment to ensure quality life to its citizens. Taichung City, Taiwan was named the 2013 Intelligent Community of the Year. ICF also awarded Mike Lazaridis, co-founder of BlackBerry and Managing Partner of Quantum Valley Investments, as its Visionary of the Year and Dana McDaniel, Deputy City Manager of Dublin, Ohio, USA was honored with the ICF’s third-ever Lifetime Achievement Award.
Purdue University in West Lafayette, Indiana, one of the top academic universities in the US, selected Jibestream to provide the digital navigation solution for its campus, one of the largest in the country. The solution will include interactive wayfinding, maps and virtual concierge to help navigate two buildings on its campus – Purdue Memorial Union and Student Information Center, and Stewart Building.
The solution will serve to promote the school to new students and families, and will help them navigate the campus easily and efficiently.
In March, Jibestream launched mobile wayfinding maps for Toronto Pearson International Airport. The terminal maps allow travelers to plan their visit before they get to the airport by accessing these maps online either on their desktops, tablets or smartphones.
Travelers can locate gates, services and retailers on their mobile devices and also use the search feature to find what they are looking for. They can choose the Terminal they are in – Terminal 1 or Terminal 3 and view the respective maps to help them find their way. For example, a guest in Terminal 1 looking for Starbucks can type in the search box – “Starbucks” and the map will display the gate number(s) and the location of the store on the map.
The use of interactive kiosks along with mobile integration of NovoMap on smart devices has improved navigation and guest experience in Toronto Pearson International Airport.
Apart from improving guest experiences, the platform has provided retailers with digital advertising opportunities and maximised exposure to guests by increasing visibility of brand names, products and services.
To learn more about NovoMap benefits to transportation hubs, please click here.
Jibestream will help athletes and visitors navigate the 2015 PanAm Games in Toronto. In preparation for the Games, Jibestream is deploying its wayfinding solution at kiosks in the Toronto Waterfront, which will be the central venue for the Games.
Jibestream has partnered with Cisco to provide a solution with interactive city and venue maps; digital directions; RSS feeds of weather, news and scores; virtual concierge for remote assistance; and integration with the city’s transit timetables designed to get the athletes and the visitors in and out of the venues easily and efficiently.
Jibestream deployed its wayfinding solution at Aura College Park, a mixed use retail and luxury residential development downtown Toronto. Aura, a Canderel property, includes 180,000 square feet of retail space with tenants such as Bed, Bath & Beyond and Marshalls, connects to a subway station and to PATH, an underground pedestrian pathway that connects downtown buildings.
Jibestream wayfinding technology will help visitors navigate the PATH network, Aura’s retail space, and find their way to the subway, using interactive maps on display screens.
Jibestream has partnered with Elo Touch Solutions and Wincor Nixdorf to showcase its Retail Solution, an Interactive Product Locator. The solution based on the NovoMap platform will demonstrate features that allow customers to easily find products and services by category, keyword or by browsing an interactive flyer. In addition, the solution enables advertising messages to be delivered in highly animated and engaging formats.
At the Elo Touch Solutions booth (#436), Jibestream will demonstrate the Interactive Product Locator on a large format touch screen integrated with Cisco Telepresence technology, which allows customers to interact with a remote expert using a Cisco videophone.
At the Wincor Nixdorf booth (#2219), the product locator will be available on a 19″ touch-screen monitor as well as on a mobile tablet device. The software helps improve efficiency in retail locations by helping both customers as well as retail associates to locate products with ease.
NRF’s Annual Convention & EXPO or “Retail’s BIG Show” is held in New York City from Jan 13 – 16, 2013. Visit Jibestream at the event by registering here.
(This post originally appeared in the Cisco blog on Dec 21, 2012)
by Chris Wiegand, CEO, Jibestream
Have you ever gotten lost in a large and unfamiliar building like an airport – taken a wrong turn only to walk in circles?
It happens all the time. Thankfully, today’s digital signage and interactive wayfinding systems in airports, hospitals and other large, complex buildings can help visitors navigate with ease, speed and efficiency.
To demonstrate this, let’s look at interactive wayfinding systems in two everyday scenarios:
“Okay, we’re leaving from Gate 27 and apparently we get free coffee”
Your flight leaves in two hours. Upon arriving at the airport, you find the most accessible route to your gate on an interactive kiosk, based on real time data that reflects gate changes and pathway closures. Whoops, your flight is now leaving from gate A27 instead of A33. Good to know.
As you travel to gate A27 you receive a coupon for coffee from an airport vendor located right outside your gate. These personalized offers can be delivered directly to your mobile device via on screen messaging, SMS, social media, or other plug-ins that integrate with the digital wayfinding system at the airport. Upon arriving at gate A27, the system recognizes your destination city and delivers a coupon for a hotel to your mobile device.
“Good afternoon Mrs. Johnson, Dr. Green will be with you shortly”
You visit a large hospital for an appointment. As you enter, you are instructed to interact with a virtual concierge, a digital screen located in the main area. The screen prompts you to swipe your health card on a reader beside the kiosk. Immediately a message confirms your identity and displays a map indicating the exact location and detailed directions to your appointment.
Simultaneously, the system notifies the receptionist that you have arrived. But wait, you have a question. The virtual concierge is also a videoconferencing unit and, on your request, connects you to the receptionist through the screen. Ah, yes, Dr. Green’s office has moved up two floors. Very well.
These scenarios illustrate the benefits of interactive wayfinding systems. Passengers and patients like you and I have a positive and efficient experience by receiving personalized, real-time information that is both relevant and engaging. Businesses are able to deliver hyper-localized content to an already-interested audience and building owners can provide a unique user experience.
But there is more to wayfinding technology. Let’s talk business value.
Let’s look at the airport scenario first. The airport is able to reduce costs with improved operational efficiencies. Interactive kiosks compile usage reports, including number of users and kiosk activity levels and trends, which help public venues analyze traffic, optimize resources and staffing to better service visitors and improve operations. The systems help foster stronger relationships between venues and onsite vendors by creating promotional opportunities, such as the coffee example above.
In the hospital scenario, the use of interactive technologies and displays connect disparate sources of hardware and software applications, including the hospital scheduling system, to help reduce wait times and provide a seamless and efficient experience for the patient, the hospital and staff. Simply put, it helps the business of the hospital run more smoothly.
Today, intelligent networks bring together disparate technologies, where data can flow seamlessly from one system to another, creating a unified experience for us, the user. These systems present a seamless experience, letting visitors navigate even the most complex facilities, like airports and hospitals, efficiently.
But digital wayfinding technologies go beyond just presenting information. Integrating different sources of data, such as flight schedules with directional instructions, or passenger loyalty data with marketing communications, these systems create dynamic solutions that not only create a dynamic user experience, but also serve a venue’s ecosystem in the most efficient way possible, and create value for stakeholders.
Wayfinding technologies, as part of an intelligent network infrastructure provided by Cisco, allow us to navigate our increasingly complex world with ease while making good business sense.